Will my logo be suitable for print?
If you require a logo or other art work on your lanyard then ideally it should be submitted in an
Adobe Illustrator or Photoshop file. As long as the image is a single colour, with no screens or gradients
we will be able to use the logo. If your logo is multi-coloured and/or has gradients then the logo will need
to be re-processed to a single colour. Please contact our design team who will be able to assist you on the
suitability of your art work or alternatively if you would like us to repress your logo and convert it to
a single colour for you we can do this for an art work fee of £20. Please call our design team on 0115 9464 741
to discuss your requirement.
My desired font is not listed as a choice.
Not to worry! If you require a specific font that is not listed on our webpage please contact us and we may be
able to locate the font in our wider selection offline. If we do not have the font at all you can send us it in
a true type font format (TTF) but this will take 24 hours to register on our system before we can proceed with
My desired lanyard colour is not an option.
Unfortunately we only offer the standard stock colours displayed on our website however if you feel we are missing
out a popular choice please do not hesitate in contacting us and we will look into getting it added to our stock range.
How do I send my artwork to you?
If you require an image on your lanyards then please contact our sales team to place your order as this will need to
be designed by our dedicated design team. Please send your artwork to firstname.lastname@example.org, once we have checked
the artwork someone from our design department will contact you to let you know if it useable for lanyard printing.
Do you charge to prepare my art work?
There will be an additional admin charge of £20 + vat on preparing artwork if your artwork needs
What is the minimum order for bespoke printed lanyards?
As our lanyards are printed right here in our UK offices we are able to offer low minimum order volumes
of custom printed lanyards. We will actually accept any order of just 25 or more lanyards.
What methods of payment do you take?
We accept most major credit and debit cards as well as payments made by check or bank transfer.
I want to know more about your contract rates?
For information on what contract rates we can offer please contact us on 0115 9464 741.
What will it cost to ship my items to me?
For small orders we will charge a £7.50 delivery fee, for any order over 300 lanyards this charge will
increase to £12.00. If you are not based in the UK Mainland the shipping fee is set at a standard rate of £19.95
How long will the delivery take?
We offer two different production options when you buy our lanyards.
- Standard Production - Your lanyards will be despatched within 5 working days of receiving proof approval or from receiving your online order.
- Express Production - Your lanyards will be despatched within 2 working days of receiving proof approval or from receiving your online order.
All orders are despatched for next working day delivery with our courier service.