Privacy Policy

Your Privacy Matters

We Print Lanyards is committed to protecting your personal data and being transparent about how we use it. We only collect the information we need, we do not sell your data, and we keep it secure.

We protect your data using secure hosting, encryption (HTTPS) and continuous security monitoring. Further detail is available in our Website Security Commitment.

This policy explains what personal information we collect, how we use it, who we share it with, and the rights you have over your data under UK GDPR.

Who We Are

We Print Lanyards is a trading unit of CCL Industries (U.K.) Limited, the data controller for personal information processed through this website. We Print Lanyards is responsible for ensuring that personal information collected through this website is processed fairly, lawfully and securely in accordance with UK GDPR.

Registered address (data controller):

CCL Industries (U.K.) Limited
Pioneer Way
Castleford
Yorkshire
WF10 5QU

We Print Lanyards operating address:

2 Palmer Business Court
Manor House Road
Long Eaton
Nottingham
NG10 1LZ

CCL Industries (U.K.) Limited is registered with the Information Commissioner's Office (ICO), registration reference ZC074755. This registration demonstrates our commitment to meeting our responsibilities under UK data protection legislation.

Information We Collect

We may collect information including:

  • Name
  • Business name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Order information
  • Account information
  • Payment information processed by Opayo
  • Website usage information
  • Marketing preferences
  • Customer enquiries

We ask customers to provide accurate information and to notify us if their details change.

We do not collect special category data (such as health, religious or biometric information) through this website.

How We Collect Information

We collect personal information when you:

  • Place an order
  • Create an account
  • Contact us by form, phone, email or live chat
  • Sign up to marketing
  • Interact with our website
  • Are recorded through cookies or analytics tools

Why We Process Personal Information

We process personal information only where there is a legitimate business or legal reason to do so. This may include:

  • Processing and fulfilling customer orders
  • Providing customer support
  • Managing customer accounts
  • Responding to enquiries
  • Sending marketing communications where appropriate
  • Improving our website and services
  • Meeting legal and regulatory obligations

We may also process personal information to comply with legal obligations, such as accounting and tax requirements.

How We Use Your Information

Information How We Use It Lawful Basis
Name & Contact Details Communicate with you and manage your account Contract, Legitimate Interests
Billing & Delivery Details Process and deliver your order Contract
Order History Fulfil orders and provide customer support Contract, Legitimate Interests
Payment Information Process payment via Opayo Contract
Customer Account Information Manage your account Contract
Website Usage Information Maintain and improve our website Legitimate Interests
Marketing Preferences Send relevant marketing where permitted Consent
Enquiries & Support Communications Respond to your questions Contract, Legitimate Interests

Data Sharing

We only share personal information where necessary to operate our business, provide our services or comply with legal obligations, including with:

  • Trusted payment providers
  • Trusted delivery providers
  • Website hosting providers
  • Marketing service providers
  • Professional advisers
  • HMRC, regulators or legal authorities where required by law
  • Group companies where necessary for business administration

We do not sell your personal information.

Marketing

We may send marketing communications where permitted by law. We will only send marketing communications where permitted by law or where you have provided consent where required.

You can opt out at any time. Opting out of marketing does not stop service communications, such as order updates.

Cookies

Cookies may be used to support website functionality, order processing and website analytics. You can manage cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

For more detail, see our Cookie Policy.

International Transfers

Based on current operations, customer personal information is not transferred outside the United Kingdom. If this changes in future, appropriate safeguards will be used in accordance with UK GDPR.

Data Security

We use appropriate technical and organisational security measures to help protect personal information against unauthorised access, loss, misuse or disclosure, including:

  • HTTPS encryption
  • Microsoft Azure UK datacentres
  • Secure payment processing via Opayo
  • Cyber Essentials Plus certified security practices
  • Continuous security monitoring

For full detail, see our Website Security Commitment.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes we collected it for, or to meet legal, accounting or contractual obligations.

For full detail, see our Data Retention Policy.

Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion where applicable
  • Restrict processing
  • Object to processing
  • Withdraw consent where processing is based on consent
  • Request data portability where applicable
  • Complain to the ICO

Some rights may be limited where we have legal, regulatory or contractual obligations. We will respond to requests within the timeframes required by applicable data protection legislation. To exercise any of these rights, please contact us at data@weprintlanyards.com.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under UK GDPR, please contact us via our Contact Us page. To exercise your rights under UK GDPR, including access, correction or deletion requests, please contact us at data@weprintlanyards.com.

Last Updated: 01 July 2026

Frequently Asked Questions

Below are answers to some of the most common questions about how We Print Lanyards collects, uses and protects personal information.

Yes. We use secure technologies and recognised security practices to help protect the personal information you provide. See our Website Security Commitment for more detail.

No. We do not sell your personal information to third parties.

We collect information such as your name, contact details, order information and payment-related information processed by Opayo. Full detail is set out above.

We use your information to process orders, manage your account, respond to enquiries and, where you have opted in, send marketing communications.

We retain information only for as long as necessary for the purposes it was collected. See our Data Retention Policy for full detail.

Yes. You can request deletion of your personal information, subject to certain legal exceptions by emailing us at data@weprintlanyards.com.

No. Payment card details are processed securely by Opayo and are not stored on We Print Lanyards systems.

Yes. Cookies support website functionality, order processing and analytics. See our Cookie Policy for more detail.

Yes. If any of your personal information changes, please contact us at data@weprintlanyards.com and we'll update our records where appropriate.

We Print Lanyards, a trading unit of CCL Industries (U.K.) Limited, is responsible for the personal information processed through this website.